Your exclusive Nordic hotspring by Novitek

At Gari Decor, we want your shopping experience to be as smooth and enjoyable as possible. On this page, you’ll find answers to the most common questions about our products, ordering, delivery, returns, and customer support.

Whether you’re looking for details about shipping times, product care, or return policies, we’ve gathered the key information here to help you shop with confidence. If you can’t find the answer you’re looking for, our customer service team is always happy to assist you.

We believe in clear communication, quality products, and thoughtful service – from the moment you browse our collection to the day your order arrives at your home.

Frequently asked questions

We offer standard and express shipping options. Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.

We accept returns within 30 days of purchase. Items must be unused and in their original packaging.

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.